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* $cloudsupportService = new Google\Service\CloudSupport(...); * $cases = $cloudsupportService->cases; * */ class Cases extends \Google\Service\Resource { /** * Close the specified case. (cases.close) * * @param string $name Required. The fully qualified name of the case resource * to be closed. * @param CloseCaseRequest $postBody * @param array $optParams Optional parameters. * @return CloudsupportCase */ public function close($name, CloseCaseRequest $postBody, $optParams = []) { $params = ['name' => $name, 'postBody' => $postBody]; $params = array_merge($params, $optParams); return $this->call('close', [$params], CloudsupportCase::class); } /** * Create a new case and associate it with the given Cloud resource. The case * object must have the following fields set: display_name, description, * classification, and severity. (cases.create) * * @param string $parent Required. The name of the Cloud resource under which * the case should be created. * @param CloudsupportCase $postBody * @param array $optParams Optional parameters. * @return CloudsupportCase */ public function create($parent, CloudsupportCase $postBody, $optParams = []) { $params = ['parent' => $parent, 'postBody' => $postBody]; $params = array_merge($params, $optParams); return $this->call('create', [$params], CloudsupportCase::class); } /** * Escalate a case. Escalating a case will initiate the Cloud Support escalation * management process. This operation is only available to certain Customer Care * tiers. Go to https://cloud.google.com/support and look for 'Technical support * escalations' in the feature list to find out which tiers are able to perform * escalations. (cases.escalate) * * @param string $name Required. The fully qualified name of the Case resource * to be escalated. * @param EscalateCaseRequest $postBody * @param array $optParams Optional parameters. * @return CloudsupportCase */ public function escalate($name, EscalateCaseRequest $postBody, $optParams = []) { $params = ['name' => $name, 'postBody' => $postBody]; $params = array_merge($params, $optParams); return $this->call('escalate', [$params], CloudsupportCase::class); } /** * Retrieve the specified case. (cases.get) * * @param string $name Required. The fully qualified name of a case to be * retrieved. * @param array $optParams Optional parameters. * @return CloudsupportCase */ public function get($name, $optParams = []) { $params = ['name' => $name]; $params = array_merge($params, $optParams); return $this->call('get', [$params], CloudsupportCase::class); } /** * Retrieve all cases under the specified parent. Note: Listing cases under an * Organization returns only the cases directly parented by that organization. * To retrieve all cases under an organization, including cases parented by * projects under that organization, use `cases.search`. (cases.listCases) * * @param string $parent Required. The fully qualified name of parent resource * to list cases under. * @param array $optParams Optional parameters. * * @opt_param string filter An expression written in filter language. If non- * empty, the query returns the cases that match the filter. Else, the query * doesn't filter the cases. Filter expressions use the following fields with * the operators equals (`=`) and `AND`: - `state`: The accepted values are * `OPEN` or `CLOSED`. - `priority`: The accepted values are `P0`, `P1`, `P2`, * `P3`, or `P4`. You can specify multiple values for priority using the `OR` * operator. For example, `priority=P1 OR priority=P2`. - [DEPRECATED] * `severity`: The accepted values are `S0`, `S1`, `S2`, `S3`, or `S4`. - * `creator.email`: The email address of the case creator. Examples: - * `state=CLOSED` - `state=OPEN AND creator.email="tester@example.com"` - * `state=OPEN AND (priority=P0 OR priority=P1)` * @opt_param int pageSize The maximum number of cases fetched with each * request. Defaults to 10. * @opt_param string pageToken A token identifying the page of results to * return. If unspecified, the first page is retrieved. * @return ListCasesResponse */ public function listCases($parent, $optParams = []) { $params = ['parent' => $parent]; $params = array_merge($params, $optParams); return $this->call('list', [$params], ListCasesResponse::class); } /** * Update the specified case. Only a subset of fields (display_name, * description, time_zone, subscriber_email_addresses, related_resources, * severity, priority, primary_contact, and labels) can be updated. * (cases.patch) * * @param string $name The resource name for the case. * @param CloudsupportCase $postBody * @param array $optParams Optional parameters. * * @opt_param string updateMask A field that represents attributes of a case * object that should be updated as part of this request. Supported values are * severity, display_name, and subscriber_email_addresses. If no fields are * specified, all supported fields will be updated. WARNING: If you do not * provide a field mask then you may accidentally clear some fields. For * example, if you leave field mask empty and do not provide a value for * subscriber_email_addresses then subscriber_email_addresses will be updated to * empty. * @return CloudsupportCase */ public function patch($name, CloudsupportCase $postBody, $optParams = []) { $params = ['name' => $name, 'postBody' => $postBody]; $params = array_merge($params, $optParams); return $this->call('patch', [$params], CloudsupportCase::class); } /** * Search cases using the specified query. (cases.search) * * @param array $optParams Optional parameters. * * @opt_param int pageSize The maximum number of cases fetched with each * request. The default page size is 10. * @opt_param string pageToken A token identifying the page of results to * return. If unspecified, the first page is retrieved. * @opt_param string query An expression written in filter language. A query * uses the following fields with the operators equals (`=`) and `AND`: - * `organization`: An organization name in the form `organizations/`. - * `project`: A project name in the form `projects/`. - `state`: The accepted * values are `OPEN` or `CLOSED`. - `priority`: The accepted values are `P0`, * `P1`, `P2`, `P3`, or `P4`. You can specify multiple values for priority using * the `OR` operator. For example, `priority=P1 OR priority=P2`. - [DEPRECATED] * `severity`: The accepted values are `S0`, `S1`, `S2`, `S3`, or `S4`. - * `creator.email`: The email address of the case creator. - `billingAccount`: A * billing account in the form `billingAccounts/` You must specify eitehr * `organization` or `project`. To search across `displayName`, `description`, * and comments, use a global restriction with no keyword or operator. For * example, `"my search"`. To search only cases updated after a certain date, * use `update_time` retricted with that particular date, time, and timezone in * ISO datetime format. For example, `update_time>"2020-01-01T00:00:00-05:00"`. * `update_time` only supports the greater than operator (`>`). Examples: - * `organization="organizations/123456789"` - `project="projects/my-project-id"` * - `project="projects/123456789"` - * `billing_account="billingAccounts/123456-A0B0C0-CUZ789"` - * `organization="organizations/123456789" AND state=CLOSED` - * `project="projects/my-project-id" AND creator.email="tester@example.com"` - * `project="projects/my-project-id" AND (priority=P0 OR priority=P1)` * @return SearchCasesResponse */ public function search($optParams = []) { $params = []; $params = array_merge($params, $optParams); return $this->call('search', [$params], SearchCasesResponse::class); } } // Adding a class alias for backwards compatibility with the previous class name. class_alias(Cases::class, 'Google_Service_CloudSupport_Resource_Cases');